The quality of food remained a prime concern for all stakeholders across procurement, processing, storage, and, distribution.
It is proposed that stakeholder needs may be better addressed by adapting performance indicators from the literature to better meet their context of use.
Objectives (i) and (ii) were achieved through a descriptive, exploratory case study was designed to generate and analyze observational, interview, document-based and archival data.
The objective was to understand how empirically derived measures of agri-food supply chain performance assume relevance for stakeholders in the rice supply chain of Chhattisgarh's PDS.
Beyond objective changes in governance infrastructures, the subjective perception of the state, as it is constructed by service recipients, is exposed to a parallel process of change, whose study has generated a novel research domain in the field of egovernance for development.